Hockley Valley Ski Resort is a well-established resort, once renowned for its top-notch facilities and services. Over the years, the resort has been met with mixed reviews from its guests, with some aspects being praised and others critiqued.
The resort's front desk staff generally receives positive comments for their professionalism and efficiency, contributing to an overall satisfactory experience. The food offered at the resort has also been commended, with a highlight being the breakfast and lunch buffets that offer a variety of great food options. Additionally, the resort's spa continues to be a popular attraction for guests seeking relaxation and rejuvenation.
However, the condition of the hotel rooms and some areas of the resort have been a point of contention among guests. While the rooms are clean and decently appointed, several guests have expressed disappointment describing the rooms and some sections of the resort as tired and dated. Also noted is a lack of consistency in the staff's performance, with some employees needing more training to deliver the expected level of service.
The resort also offers golfing facilities which have been appreciated by several guests for their excellent condition and friendly staff. The location of the resort also contributes to its appeal, offering beautiful scenic drives and views. However, some guests reported unfavorable experiences with the resort's restaurant and bar services, citing issues such as loud noise levels and overpriced meals.
Despite these differing views, the Hockley Valley Ski Resort continues to hold some charm for its guests, with some even choosing it as their regular vacation destination. The resort also boasts an indoor pool facility, which guests have enjoyed having to themselves. However, some improvements in cleanliness have been suggested.
In conclusion, while Hockley Valley Ski Resort has aspects that are highly appreciated by its guests, it also has areas that could benefit from attention and improvement to fully regain its former glory.
