Get in Touch

Have questions, feedback, or want to collaborate? We'd love to hear from you. Our team is here to help make your mountain experience even better.

24hr response time

Global Support

Email Us

Get in touch via email

Use the form with 'General' type

We typically respond within 24 hours

Business Inquiries

Partnerships & collaborations

Use the form with 'Partnership' type

Business responses within 48 hours

Report a Bug

Found an issue? Let us know

Use the form with 'Bug Report' type

Critical bugs addressed within 24 hours

General Support

Questions about using ShredIndex

Use the contact form below

Support responses within 24-48 hours

Send us a Message

Fill out the form below and we'll get back to you as soon as possible. For urgent issues, please select "High" priority.

Full Name *

Email Address *

Subject *

Inquiry Type *

Priority Level

Your Message *

Tip: For bug reports, please include steps to reproduce, expected vs actual behavior, and your device/browser info.

Before you send:

Check our FAQ section for quick answers
For bug reports, include steps to reproduce the issue
Business inquiries: mention your company and goals
Feature requests: describe the problem you're trying to solve

Frequently Asked Questions

Quick answers to common questions. Don't see yours? Send us a message!

How do I add my resort to ShredIndex?

Can I update resort information?

Yes! If you're a resort owner or notice outdated information, please contact us and we'll update it promptly.

How accurate is the weather data?

We use multiple weather data sources and update conditions regularly. However, always check local conditions before heading out.

Is ShredIndex available as a mobile app?

Currently ShredIndex is a responsive web application. A native mobile app is in our roadmap for 2025.

How can I partner with ShredIndex?

We offer various partnership opportunities. Use our partnership inquiry form or contact us directly to discuss options.

Response Times

Critical bugs:Within 24 hours

General inquiries:24-48 hours

Business partnerships:24-48 hours